Frequently Asked Questions (FAQ)
🛒 Orders & Products
Q: What size should I order?
Our products follow a relaxed, oversized streetwear fit. If you prefer a more fitted look, we recommend sizing down. A full sizing chart is available on each product page.
Q: What makes your clothing different?
We’re not just a brand — we’re a mindset. Every design we create is built around the belief that Action = Results. Our pieces are made with premium materials and carry a deeper message of growth, resilience, and legacy.
Q: Will you restock sold-out items?
Some items will be restocked depending on demand. However, many of our drops are limited to keep the energy fresh. Join our SMS/email list to get early access and restock alerts.
🚚 Shipping & Delivery
Q: How long will delivery take?
For UK orders, standard delivery takes 3–5 working days once your item has been shipped. International delivery times may vary. All pre-orders will include estimated production + shipping times on the product page.
Q: Do you ship internationally?
Yes, we currently ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout.
Q: How do I track my order?
Once your order has been dispatched, you’ll receive an email with tracking details. If you don’t see it, check your spam folder or contact us.
🔁 Returns & Exchanges
Q: Do you accept returns?
Yes — if your item is unworn, unwashed, and returned within 14 days of delivery. We don’t currently offer free returns; return postage is your responsibility.
Q: Can I exchange my item for a different size?
If we have the size in stock, we’ll be happy to exchange it. Contact us via the form on our Contact page to arrange it.
❓ Other Questions
Q: How can I contact you?
You can reach us via the Contact page on our site or email us directly at activeresults@outlook.com.
Q: How can I stay updated on new drops?
Join our SMS or email list to get early access, exclusive content, and discount offers.